ITIL – Service Lifecycle
The complete framework of ITIL is based on service lifecycle. Each lifecycle defines certain processes for effective service management. Service lifecycle helps to amplify the service management approach and to…
ITIL – Service Basics
This chapter discusses the Service basics of ITIL in detail. Service Service is a means of delivering value to customers by achieving customer's desired results while working within given constraints.…
ITIL – Terminologies
In this chapter, we will discuss some basic terminologies of ITIL that will help to understand the tutorial easily and quickly. The following table comprises all basic terminologies required to…
ITIL – Overview
ITIL is a framework providing best practice guidelines on all aspects of end to end service management. It covers complete spectrum of people, processes, products and use of partners. Now…
DocumentDB – Introduction
DocumentDB is Microsoft's newest NoSQL document database platform that runs on Azure. DocumentDB is designed keeping in mind the requirements of managing data for latest applications. This tutorial explains the…
Drools – Debugging
There are different ways to debug a Drools project. Here, we will write a Utility class to let you know which rules are being triggered or fired. With this approach,…
Drools – Sample Drools Program
In this chapter, we will create a Drools project for the following problem statement − Depending upon the city and the kind of product (Combination of City and Product), find…
Drools – Rule Syntax
As you saw the .drl (rule file) has its own syntax, let us cover some part of the Rule syntax in this chapter. Conditions in Rules A rule can contain…
Drools – Rules Writing
If you see the default rule that is written in the Hello World project (Sample.drl), there are a lot of keywords used which we will be explaining now. Package − Every…
Drools – Frequently Used Terms
Rules The heart of the Rules Engine where you specify conditions (if ‘a’ then ‘b’). Facts Facts are the data on which the rules will act upon. From Java perspective,…
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