Adobe RoboHelp Server is a server based help solution. You can upload your help content on a server, which can then provide real-time end user feedback. It can log data on the queries, which is asked by the users. RoboHelp Server can graphically show how users are navigating around the help system.
The RoboHelp Server can also interface with database servers such as Oracle or MS SQL Server and generate reports and logs. The response to the user query is relayed back via an Apache HTTP Server.